The Helpline is now open to serve you!

We're open Monday to Thursday 10am-4pm (PST) and Friday 10am-3pm. If you live British Columbia or are moving to British Columbia, you can call us at 604-253-0247 ext. 299. You can also email us at or post a question here on the Helpline forum.

Please note: Since our move, the Helpline has been backlogged. We apologize for the delay but will try and get answers to your questions as fast as possible. Thank you for using the Helpline for all your questions.

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New Posts for Friday, January 23rd
Question Risk Level Views
risk from alcohol swab ?
Categories: No Risk
HIV1/HIV2 and RNA tests
Categories: HIV Testing
New Posts for Thursday, January 22nd
Question Risk Level Views
HIV test 5 months after exposure. 70
am i infected?
Categories: No Risk
Have I Got The infection?
New Posts for Wednesday, January 21st
Question Risk Level Views
Giving Oral Sex
Categories: Oral Sex
Cut on penis
condom broke while removing from the penis shaft
worried 48
hugging , face over face , eye
Categories: HIV Transmission
worried 40
Std risk from hand job 31
ARS symptoms and ict acuracy test 34
New Posts for Tuesday, January 20th
Question Risk Level Views
Rapid hiv test 38
Scared but tested 40
blood contact on hand 31
HIV Test After 5 Month is Conclusive? 40
Hiv Questions 44
hiv with blood on penis 40
Please help with std question 36


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